FULL CRO & UX AUDIT
A deep UX & CRO audit that uncovers what's limiting conversion, identifies where users experience friction, and gives you a prioritized roadmap for what to improve next.
Takes 2 minutes to request · Report delivered usually within 7 business days (depends on the scope)
WHO IS IT FOR?
Built for products with growth potential.
SaaS & digital products
Improve landing pages, pricing, signup, onboarding and activation.
B2B & service businesses
Turn more visitors into qualified leads with clearer conversion journeys.
E-commerce
Identify friction across product discovery, product pages, cart and checkout.
Mobile experiences
Improve conversion journeys where mobile usability directly impacts performance.
WHAT IS INCLUDED
I'll analyze funnel drop-offs, scroll behavior, device performance, acquisition channels and other signals to understand where users are struggling.
Your customer journey is reviewed across six dimensions, from first impression and value communication to trust, usability and conversion architecture.
Every opportunity explains what's happening, why it matters and what I'd recommend changing.
Where useful, I'll show how improvements could work through wireframes, mockups or visual recommendations.
Recommendations are ranked by potential impact so you know what's worth addressing now, next and later.
We'll walk through the findings together, discuss your context and determine the opportunities that make the most sense for your business.
PROVEN IMPACT
My approach goes beyond identifying UX issues. I look for opportunities that can improve how users convert, activate and stay engaged.
Lower churn
Higher acquisition
Increase in sales
Users reached
HOW IT WORKS
From questions to a clear growth roadmap.
Select the audit scope that best matches your product and goals. Not sure which one fits? I'll help you choose.
We'll have a short call to understand your goals, conversion journey, available data and where you suspect opportunities might exist.
I dig into your UX, funnel, analytics and conversion architecture to uncover friction and opportunities across the experience.
You'll receive your complete audit and we'll walk through the findings together, what matters most, what to prioritize and what I'd recommend doing next.
50% deposit to start · Remaining balance due on delivery
Choose how deep you want to go.
For one critical page that's underperforming and needs focused analysis.
6-dimension audit
PDF report
Issues prioritised by impact
30-min findings call
For products where conversion happens across multiple connected pages or steps.
6-dimension audit
PDF report
Analytics interpretation
45-min findings call
Redesign recommendations
For teams ready to understand and optimize the complete conversion experience.
6-dimension audit
Competitor analysis
PDF report
Redesign mock up
60-min findings call
Follow-up check-in (2 weeks)
Tell me a little about your website and what you'd like to improve. to schedule a short scoping call, no commitment required at this stage.
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NOT READY TO GO ALL IN?
Start by finding your first 3 opportunities.
Get a free mini UX & CRO audit with three high-impact findings and actionable recommendations for your most important page. No commitment.
COMMON QUESTIONS
01
What kind of websites or products can you audit?
Any digital experience with a clear conversion goal, from SaaS and B2B products to e-commerce, fintech, services and subscription platforms. If users need to sign up, book, buy, enquire or take another meaningful action, I'll look for the friction and missed opportunities affecting that journey.
02
Do I need to give you access to my analytics?
Not necessarily, but it makes the audit MUCH stronger. With analytics, I can connect UX findings to real user behavior, funnel drop-offs and performance data. Without it, I'll focus on UX, conversion psychology, customer journey friction and conversion best practices.
03
How is this different from the free mini audit?
The free mini audit identifies 3 high-impact opportunities on one key page. The full UX & CRO Audit goes deeper across your customer journey, combining UX analysis, conversion strategy, analytics, prioritized recommendations and redesign concepts where they'll add value.
04
Will you redesign my website as part of the audit?
The audit focuses on identifying what should change, why it matters and what to prioritize first. Where useful, I'll include wireframes, mockups or visual recommendations to show how an improved experience could work. Full implementation or redesign can then continue as a separate Product Design project.
05
What if I disagree with a recommendation?
Every recommendation comes with the reasoning behind it, not just an opinion about what “looks better.” During the findings call, we'll discuss the recommendations in the context of your users, data and business goals. If something doesn't fit your situation, we'll adjust the direction together.
06
What happens after the audit?
You'll leave with a prioritized roadmap showing what to improve first, what can wait and where the biggest opportunities are. Your team can implement the recommendations internally, or I can help turn them into reality through a Product Design project or ongoing design partnership.